The City is currently updating billing records across all cycles. You may notice a change to your billing statement, the change is based upon the updated impervious area information received by the Public Works Department.
NOTE: This does NOT affect all customers.
Pay Your Bill
Click the button below to access your stormwater utility bill, view your usage details, check out any credits or incentives applied to your account and make a payment, or view and download instructions for setting up and accessing your account (PDF).
We're here to help. If you have concerns about your account or bill, late fee inquiries, want to change your mailing address, set up a reoccurring payment, buying or selling a property, or any other billing-related questions please contact Billing.
Credits Toward Your Bill
How can you earn credits toward your bill? Find out in the credit and grant manual (PDF).
Lower Your Payment
Nobody likes new fees, but the cost of ignoring our wet weather issues will be much higher and far less equitable or predictable. Here’s some good news: If you take action to manage runoff on your property, you can apply for credits or incentives that may help reduce your stormwater utility bill.
To help us accurately calculate your bill if you feel that your bill has been incorrectly calculated or if there is an error with the impervious surface map, please submit an appeal.
Stormwater Utility Questions?
For more information about the stormwater utility, appeals and credits, use the Peoria Cares website or mobile app.
See Your Impervious Area
Impervious surfaces like rooftops, sidewalks, walkways, patios, driveways, parking lots, sheds, and more don’t allow stormwater to do what it normally does - soak into the ground. Your stormwater utility fee is based on the amount of impervious surface area on your property.
Have other questions? Check out our FAQs for more information.
Need to Report a Problem?
If you see a stormwater problem in your neighborhood or as you're traveling around the city, let us know. It's easy to report issues using the Peoria Cares website or mobile app.
Contact Public Works
For more information about the stormwater utility, impervious area, areas included in your bill, appeals and credits.
Use our Public Works Contact Form.