Pay Your Bill

Pay Online:
Access the Pay Your Bill website. New to the portal? Scroll down for Help Guides!

Pay-By-Phone:

Call 309-233-0075 to pay using your card or by e-check. (NO ADDITIONAL FEES!!)

You will need your account number and customer number, so have your bill handy when you call! (Pay By Phone Instructions (pdf))

Online Portal Help Guides:

• Create a new account (pdf)
• Link your stormwater account (pdf)
• Link additional stormwater accounts (pdf)
• Pay your stormwater bill online (pdf)
• Enroll in Auto Pay (pdf)
• Using Quick Pay - No Login Required (pdf)
• General Online Portal Navigation Tutorial (Video)
  (Access Video Transcript Here)

Billing Questions?

We're here to help. If you have concerns about your account or bill, late fee inquiries, want to change your mailing address, set up a reoccurring payment, buying or selling a property, or any other billing-related questions don't hesitate to get in touch with Billing.

Use our Stormwater Utility Billing Contact Form or Email us