Peoria Cares | Request a City Service

Request a City Service

Peoria Cares takes service requests for any service the City of Peoria provides. 

  • Potholes 
  • Tall Grass
  • Housing Violations
  • Crime/Graffiti
  • Street Light Outages
  • and more! 

How do I submit a request by phone?

  • By calling Peoria Cares at 309-494-2273   
  • Hours of operation are 8 AM until 6 PM, Monday through Friday, and 9 AM - 1 PM on Saturday.  with the exception of official city-observed holidays. We will respond promptly to any messages or requests left after hours. 


Additional Services

The following are contact points for referrals for basic human services - food, housing, utilities, transportation, health, and clothing - plus more.

Heart of Illinois 2-1-1 Information and Referral Service


Call 211 or 309-999-4029 to get connected to a specialist or search the 2-1-1 database.

For more information, please visit the Heart of Illinois 2-1-1 web page.

Call for Help Hotline at the Mental Health Association at 309-673-7373:
Please note that after-hours calls are forwarded to the Information and Referral Hotline.

Submit request online